Chatbot Names: How to Pick a Good Name for Your Bot

First, because you’ll fail, and second, because even if you’d succeed,

it would just spook them. This is all theory, which is why it’s important to first

understand your bot’s purpose and role

before deciding to name and design your bot. Robotic names are better for avoiding confusion during conversations. But, if you follow through with the abovementioned tips when using a human name then you should avoid ambiguity.

In many cases, they don’t even want to wait for a chatbot to finish its chit-chat before getting down to business. That’s why you need an eye-catching name for your chatbot that can make it stand out among the crowd of competitors. Put them to vote for your social media followers, ask for opinions from your close ones, and discuss it with colleagues. Don’t rush the decision, it’s better to spend some extra time to find the perfect one than to have to redo the process in a few months.

But there are some chatbot names that you should steer clear of because they’re too generic or downright offensive. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin – 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp chatbot namen & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration. To help you out, here are some unique yet creative chatbot name ideas to get your creative juices flowing and choose a perfect name for your chatbot. The rise of chatbots has caused a boom in the conversational marketing world.

If you are looking to name your chatbot, this little list may come in quite handy. When leveraging a chatbot for brand communications, it is important to remember that your chatbot name ideally should reflect your brand’s identity. However, naming it without keeping your ICP in mind can be counter-productive. If you want your chatbot to have humor and create a light-hearted atmosphere to calm angry customers, try witty or humorous names. By carefully selecting a name that fits your brand identity, you can create a cohesive customer experience that boosts trust and engagement.

Bot names – what should you name yours?

Cool names obviously help improve customer engagement level, but if the bot is not working properly, you might even lose the audience. This does not mean bots with robotic or symbolic names won’t get the job done. When it comes to naming a bot, you basically have three categories of choices — you can go with a human-sounding name, or choose a robotic name, or prefer a symbolic name. If you want your bot to make an instant impact on customers, give it a good name.

This list is by no means exhaustive, given the small size and sample it carries. Beyond that, you can search the web and find a more detailed list somewhere that may carry good bot name ideas for different industries as well. Worse still, this may escalate into a heightened customer experience that your bot might not meet. You’d be making a mistake if you ignored the fact your bot might create some kind of ambiguity for customers. So, you have to make sure the chatbot is able to respond quickly, and to every type of question.

Reinforce Your Chatbot’s Identity

The AI bot can also answer multiple questions in a single message or follow-up questions. It recognizes the context, checks the database for relevant information, and delivers the result in a single, cohesive message. Once you’ve decided on your bot’s personality and role, develop its tone and speech. Writing your

conversational UI script

is like writing a play or choose-your-own-adventure story.

As a matter of fact, there exist a bundle of bad names that you shouldn’t choose for your chatbot. A bad bot name will denote negative feelings or images, which may frighten or irritate your customers. A scary or annoying chatbot name may entail an unfriendly sense whenever a prospect or customer drop by your website. In fact, a chatbot name appears before your prospects or customers more often than you may think.

While deciding the name of the bot, you also need to consider how it will relate to your business and how it will reflect with customers. You can also look into some chatbot examples to get more clarity on the matter. A good name creates a positive first impression, setting the tone for the user’s interaction with the chatbot. A professional and trustworthy name can instill confidence in users, encouraging them to trust the information provided by the chatbot.

All of these lenses must be considered when naming your chatbot. You want your bot to be representative of your organization, but also sensitive to the needs of your customers, whoever and wherever they are. So, whether it’s a catchy, creative, or unique name, the right choice sets the stage for a delightful dialogue in the evolving landscape of conversational technology. A unique and relevant name can improve the search engine optimization (SEO) of your chatbot, making it easier for users to find. A name can convey the personality of the chatbot, making interactions more human-like and relatable.

It is because while gendered names create a more personal connection with users, they may also reinforce gender stereotypes in some cultures or regions. You can use automated tools like our chatbot name generator to get a list of names. Alternatively, brainstorm with your team or hire a creative professional to generate a list of potential chatbot names. To generate catchy names, think about what makes your bot special, and let that guide you. Your chatbot’s name should be memorable and intriguing and indicate its function or personality.

Clover is a very responsible and caring person, making her a great support agent as well as a great friend. For example, New Jersey City University named the chatbot Jacey, assonant to Jersey. For example GSM Server created Basky Bot, with a short name from “Basket”. That’s when your chatbot can take additional care and attitude with a Fancy/Chic name. It’s a great way to re-imagine the booking routine for travelers.

Take advantage of trigger keyword features so your chatbot conversation is supportive while generating leads and converting sales. By naming your bot, you’re helping your customers feel more at ease while conversing with a responsive chatbot that has a quirky, intriguing, or simply, a human name. This might be due to novelty — we might become more comfortable with the virtual, more trusting of it (though this year’s headlines haven’t given us much to trust). And if you manage to find some good chatbot name ideas, you can expect a sharp increase in your customer engagement for sure.

A catchy or relevant name, on the other hand, will make your visitors feel more comfortable when approaching the chatbot. If you have a marketing team, sit down with them and bring them into the brainstorming process for creative names. Your team may provide insights into names that you never considered that are perfect for your target audience.

A female name seems like the most obvious choice considering

how popular they are

among current chatbots and voice assistants. An example of this would be “Customer Agent” or “Tips for Cat Owners” which tells you what your bot is able to converse in but there’s nothing catchy about their names. By being creative, you can name your customer service bot, “Ask Becky” or “Kitty Bot” for cat-related products or services. A memorable chatbot name captivates and keeps your customers’ attention. This means your customers will remember your bot the next time they need to engage with your brand.

If you’re a regular Discord user, you’re undoubtedly already familiar with the bots available. There are plenty of amazing features in the modification functions with more being added every day. Naming a chatbot makes it more natural for customers to interact with a bot. Simultaneously, a chatbot name can create a sense of intimacy and friendliness between a program and a human.

IRis, an optician appointment booking chatbot (for obvious reason). Someone at ubisend came up with the best one ever for one of our builds. So good, in fact, the company we were building it for ended up adopting the name for their official release. Bot names and identities lift the tools on the screen to a level above intuition.

Sensitive names that are related to religion or politics, personal financial status, and the like definitely shouldn’t be on the list, either. A healthcare chatbot can have different use-cases such as collecting patient information, setting appointment reminders, assessing symptoms, and more. Once the primary function is decided, you can choose a bot name that aligns with it. There are a few things that you need to consider when choosing the right chatbot name for your business platforms. But, you’ll notice that there are some features missing, such as the inability to segment users and no A/B testing. ChatBot’s AI resolves 80% of queries, saving time and improving the customer experience.

Bot builders can help you to customize your chatbot so it reflects your brand. You can include your logo, brand colors, and other styles that demonstrate your branding. Finding the right name is also key to keeping your bot relevant with your brand. Unlike most writers in my company, my work does its job best when it’s barely noticed. To be understood intuitively is the goal — the words on the screen are the handle of the hammer.

What is more, the name will be a reflection of your brand to prospects and customers. So, you’ll need a trustworthy name for a banking chatbot to encourage customers to chat with your company. Creative names can https://chat.openai.com/ have an interesting backstory and represent a great future ahead for your brand. They can also spark interest in your website visitors that will stay with them for a long time after the conversation is over.

Features such as buttons and menus reminds your customer they’re using automated functions. And, ensure your bot can direct customers to live chats, another way to assure your customer they’re engaging with a chatbot even if his name is John. So, if you don’t want your bot to feel boring or forgettable, think of personalizing it.

It is advisable that this should be done once instead of re-processing after some time. To minimise the chance you’ll change your chatbot name shortly, don’t hesitate to spend extra time brainstorming and collecting views and comments from others. Haven’t heard about customer self-service in the insurance industry?

Your chatbot may answer simple customer questions, forward live chat requests or assist customers in your company’s app. However, you’re not limited by what type of bot name you use as long as it reflects your brand and what it sells. Certain names for bots can create confusion for your customers especially if you use a human name.

Also, remember that your chatbot is an extension of your company, so make sure its name fits in well. Read moreCheck out this case study on how virtual customer service decreased cart abandonment by 25% for some inspiration. Let’s have a look at the list of bot names you can use for inspiration. If you are TripAdvisor, then, by all means, call your chatbot the TripAdvisorBot. At Userlike, we are one of few customer messaging providers that offer AI automation features embedded in our product.

With so many different types of chatbot use cases, the challenge for you would be to know what you want out of it. And if your bot has a cold or generic name, customers might not like it and it may dilute their experience to some extent. First, a bot represents your business, and second, naming things creates an emotional connection.

Sometimes a rose by any other name does not smell as sweet—particularly when it comes to your company’s chatbot. Learn how to choose a creative and effective company bot name. An interesting or catchy name may be more likely to be shared by users through word of mouth, expanding the chatbot’s reach.

This will show transparency of your company, and you will ensure that you’re not accidentally deceiving your customers. You can start by giving your chatbot a name that will encourage clients to start the conversation. This leads to higher resolution rates and fewer forwarding to your employees compared to «normal» AI chatbots. Gendering artificial intelligence makes it easier for us to relate to them, but has the unfortunate consequence of reinforcing gender stereotypes. However, we’re not suggesting you try to trick your customers into believing that they’re speaking with an

actual

human.

• But yes, finding the right name for your bot is not as easy as it looks from the outside.
• This tool simplifies the process of naming a bot, a crucial aspect that can influence the user interaction and engagement levels.
• And if you want your bot to feel more human, you need to write scripts in a way that makes the bot conversational in nature.
• Of course you can never be 100% sure that your chatbot will understand every request, which is why we recommend having

  live chat.

• A good chatbot name is easy to remember, making it more likely that users will recall and interact with the bot again.

A catchy chatbot name is a great way to grab their attention and make them curious. But choosing the right name can be challenging, considering the vast number of options available. Chatbots can also be industry-specific, which helps users identify what the chatbot offers. You can use some examples below as inspiration for your bot’s name. Consumers appreciate the simplicity of chatbots, and 74% of people prefer using them. Bonding and connection are paramount when making a bot interaction feel more natural and personal.

ChatBot delivers quick and accurate AI-generated answers to your customers’ questions without relying on OpenAI, BingAI, or Google Gemini. You get your own generative AI large language model framework that you can launch in minutes – no coding required. If you want a few ideas, we’re going to give you dozens and dozens of names that you can use to name your chatbot. You want to design a chatbot customers will love, and this step will help you achieve this goal. Plus, instead of seeing a generic name say, “Hi, I’m Bot,” you’ll be greeted with a human name, that has more meaning.

Another way to avoid any uncertainty around whether your customer is conversing with a bot or a human, is to use images to demonstrate your chatbot’s profile. Instead of using a photo of a human face, opt for an illustration or animated image. However, research has also shown that feminine AI is a more popular trend compared to using male attributes and this applies to chatbots as well. The logic behind this appears to be that female robots are seen to be more human than male counterparts. Our Chief Product Officer Paul Adams talks about how AI has raised the bar for great customer service and what support teams can do to adapt to this new reality.

The reason is we almost always work under strong NDAs and cannot mention anything in public. And, as people do, we make up funky little names for all these amazing chatbots we build. Whether you are birthing a real-life baby or a chatbot, you must find the right name. Since I have already solved that problem for my friend (told him to call his baby Alex, obviously), I thought we could look at naming chatbots together. Of course you can never be 100% sure that your chatbot will understand every request, which is why we recommend having

live chat. The smartest bet is to give your chatbot a neutral name devoid of any controversy.

So far in the blog, most of the names you read strike out in an appealing way to capture the attention of young audiences. But, if your business prioritizes factors like trust, reliability, and credibility, then opt for conventional names. A 2021 survey shows that around 34.43% of people prefer a female virtual assistant like Alexa, Siri, Cortana, or Google Assistant. When choosing a name for your chatbot, you have two options – gendered or neutral.

Really, though, try to have fun with it (unless your bot is something super serious like medical or tax-related). Most of your users will have their very first chatbot experience with yours; make their experience enjoyable. Check out our post on

how to find the right chatbot persona

for your brand for help designing your chatbot’s character.

And yes, you should know well how 45.9% of consumers expect bots to provide an immediate response to their query. Read our post on 10 Must-have Chatbot Features That Make Your Bot a Success can help with other ways to add value to your chatbot. In this post, we will discuss some useful steps on how to name a bot and also how to make the entire process easier. Join us at Relate to hear our five big bets on what the customer experience will look like by 2030.

A good rule of thumb is not to make the name scary or name it by something that the potential client could have bad associations with. You should also make sure that the name is not vulgar in any way and does not touch on sensitive subjects, such as politics, religious beliefs, etc. Make it fit your brand and make it helpful instead of giving visitors a bad taste that might stick long-term.

Steer clear of trying to add taglines, brand mottos, etc. ,in an effort to promote your brand. As popular as chatbots are, we’re sure that most of you, if not all, must have interacted with a chatbot at one point or the other. You can foun additiona information about ai customer service and artificial intelligence and NLP. And if you did, you must have noticed that these chatbots have unique, sometimes quirky names.

While a lot of companies choose to name their bot after their brand, it often pays to get more creative. Your chatbot represents your brand and is often the first “person” to meet your customers online. By giving it a unique name, you’re creating a team member that’s memorable while captivating your customer’s attention. Humans are becoming comfortable building relationships with chatbots. Maybe even more comfortable than with other humans—after all, we know the bot is just there to help. Many people talk to their robot vacuum cleaners and use Siri or Alexa as often as they use other tools.

Industry-specific names such as “HealthBot,” “TravelBot,” or “TechSage” establish your chatbot as a capable and valuable resource to visitors. However, there are some drawbacks to using a neutral name for chatbots. These names sometimes make it more difficult to engage with users on a personal level. They might not be able to foster engaging conversations like a gendered name. Detailed customer personas that reflect the unique characteristics of your target audience help create highly effective chatbot names.

Keep in mind that an ideal chatbot name should reflect the service or selling product, and bring positive feelings to the visitors. Apparently, a chatbot name has Chat GPT an integral role to play in expressing your brand identity throughout the customer journey. Names provoke emotions and form a connection between 2 human beings.